The Mission Act of 2018 established a VA urgent care benefit for Veterans and this program went into effect on June 6, 2019. It is administered by the VA and TriWest Healthcare Alliance. Complete Health Urgent Care is contracted and in-network with this program and eligible Veterans can come to Complete Health Urgent Care for urgent illnesses and injuries. Complete Health Urgent Care will verify their eligibility with the VA by calling 833-4VETNOW (833-483-8669).
To be eligible for urgent care, Veterans must:
- Be enrolled in the VA health care system
- Have received care through VA from either a VA or community provider within the past 24 months.
Complete Health Urgent Care will not collect any copay from the Veteran. Instead, the VA will bill the Veteran a copay depending on their assigned priority group and the number of times they use the urgent care benefit in a calendar year. In general, the copay for Veterans visiting Complete Health Urgent Care for an urgent care visit are:
- Zero copay for the first 3 visits in a calendar year*
- $30 copay for 4 or more visits in a calendar year**
- Zero copay for flu shot
Complete Health Urgent Care can write prescriptions for up to a 14-day supply which can be filled at a contracted pharmacy within the VA network, at the local VA, or at an Express Scripts associated pharmacy. If a non-contracted pharmacy is used, Veterans must pay for the prescription and then file a claim for reimbursement with the local VA medical facility.
Complete Health Urgent Care is happy and proud to serve the Veterans of this great country! Thank you for your service!
*A few exceptions apply due to veterans assigned priority group
** VA will bill veteran for copay. Complete Health Urgent Care will not collect anything.